FAQ — WORKING WITH US

We work with conscious, purpose-driven entrepreneurs — change makers, creatives, healers, coaches, and visionaries business owners that wish to create change in the world — who are ready to build a brand rooted in authenticity and aligned with their deeper mission.

We are explorers of the world and love cultures. Let us know what’s best for you. We work in English, Spanish and Portuguese

Yes — if you’re clear on your vision and values, branding can be a powerful way to anchor your presence from the start. If you're still gaining clarity, we recommend starting with a strategy or mentorship session to build strong foundations first.

After our call, you’ll receive a design guide that outlines our process, our unique brand ecosystem, and a detailed breakdown of services and pricing. If you feel aligned and ready to move forward, you’ll be invited to pay a deposit and review a contract. Once that’s signed, we begin our co-creation journey together.

Branding is the visual expression — your logo, colors, typography, and design assets. Brand strategy is the soul beneath it: your vision, values, voice, audience, and positioning. Both work together to create a brand that feels and communicates with clarity.

Art Direction is the energetic and visual guidance behind how your brand is expressed. It’s all about the visuals and perception of your rband.

It includes moodboards, photography style, content direction, color palette evolution, and how all visual elements come together cohesively across platforms. While design is the execution (logos, layouts, etc.), Art Direction ensures that your brand feels consistent and aligned, no matter where it shows up.

Every journey is unique, but it typically begins with a clarity call. From there, we move through a step-by-step co-creative process — beginning with strategy and deep listening, then bringing the brand to life through design, storytelling, and alignment.

It depends on the scope — branding projects typically take 4–6 weeks, and web design may take 6–10 weeks. Art direction about 3-5 weeks. Mentorship programs unfold over 7 weeks. We’ll always provide a timeline tailored to your project.

Yes — clear agreements are essential to a grounded and respectful working relationship. All projects are guided by a contract that outlines the scope of work, timeline, payment structure, and mutual responsibilities. It’s not just paperwork — it’s a container for our collaboration to flow with clarity, care, and trust.

Yes, we do. We understand that Brand design can be a big investment with a great ROI. We believe in accessible design and will work with you to create a payment schedule that feels supportive and fair for both of us.

We design primarily on Squarespace, or Wix — depending on your needs, in our experience we feel Squarespace is more intuitive and easier to for our clients to learn. We’ll guide you to the one that suits your business best.

For your website, Yes — we aim to empower you. We provide walkthroughs so you can confidently manage your brand and website after our work together. We also offer a low-cost membership program in case you need ongoing support.

For your branding, updates such as logo modifications, color changes, or design tweaks require design software like Adobe Illustrator or Photoshop and a capable brand designer. Because your branding assets are created using professional design tools, they aren’t easily editable without that software or knowledge…If you were wondering, no Canva is not able to edit design files.

That said, you'll receive all your final brand assets in ready-to-use formats (like PNG, JPG, and PDF), so you can apply them across your website, social media, and marketing materials without needing to edit them. And if updates are needed down the line, we’re always here to support you with design add-ons or brand refresh sessions.